Privacy Policy for Sicknote.com

Effective Date: 28.10.2024.At Sicknote.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our telemedicine service to obtain a sick note.

1. Information We Collect We collect the following types of personal and medical information to provide our services: Personal Information: Name, email address, contact details, and payment information. Health Information: Details about your symptoms, medical history, and other healthrelated data necessary for issuing a sick note. Technical Information: IP address, browser type, and access times to enhance security and improve service functionality. We collect this information directly from you through our online forms when you request a sick note or interact with our website.

2. How We Use Your Information: Your personal and health information is used to: Provide you with a sick note based on your medical condition. Process payments for the service. Improve our website functionality and user experience. Communicate with you about your requests, including sending your sick note by email. We only use your information for these specified purposes and do not sell or share your data with third parties for marketing purposes.

3. Legal Basis for Processing: We process your personal data based on the following legal grounds: Consent: You consent to the processing of your data when you submit your information to request a sick note. Legitimate Interest: We have a legitimate interest in processing your data to provide our services efficiently. Legal Obligations: We may process your data to comply with applicable laws, such as medical record-keeping requirements.

4. Data Sharing: We may share your personal data with third parties in the following circumstances: Healthcare Providers: Licensed doctors who review your medical information to issue a sick note. Service Providers: Payment processors and IT service providers who help us run our website and process your payments. Legal Requirements: We may disclose your data to law enforcement or regulatory bodies if required by law.

5. Data Security: We use industry-standard security measures, including encryption and secure servers, to protect your personal and medical information. Access to your data is restricted to authorized personnel who need it to perform their job functions.

6. Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Health records may be retained for up to 10 years, in line with medical data retention regulations.

7. Your Rights: Under applicable data protection laws (such as GDPR), you have the following rights: Access: You can request a copy of the data we hold about you. Rectification: You can request corrections to any inaccuracies in your data. Erasure: You can request that we delete your personal data in certain circumstances. Restriction: You can request that we limit the processing of your data. Data Portability: You can request a copy of your data in a structured, machine-readable format.To exercise any of these rights, please contact us at info@sicknote.com.

8. International Data Transfers If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place, such as standard contractual clauses or reliance on Privacy Shield certifications, to protect your data.

9. Changes to This Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Us If you have any questions or concerns about our privacy practices, please contact us at info@sicknote.com